Refund policy

Eligibility for Returns and Refunds:

• Items must be returned in their original condition, unused, and with all original packaging and tags intact.
• Items must not be worn, altered, or damaged in any way.
• Returns must be initiated within the specified timeframe from the date of delivery.

Non-Returnable Items:

• Certain products, including custom or personalized items, and items marked as non-returnable, are not eligible for return or refund.

Return Process:

• To initiate a return, follow the instructions provided on our website.
• Items must be securely packaged and shipped back as per the provided guidelines.
• Return shipping costs are the responsibility of the customer unless specified otherwise.

Refund Process:

• Refunds will be processed once the returned item is received and inspected.
• The refund amount will be credited back to the original payment method.
• Processing times may vary depending on the financial institution.

Exchanges:

• Exchanges are subject to product availability.
• If the desired item is unavailable, a refund will be issued instead.

Damaged or Defective Items:

• If an item is received damaged or defective, it may be eligible for a replacement or refund.
• Evidence of the defect or damage may be required to process the request.