Shipping policy

  • Order Processing Time:

    • Orders are processed within the specified timeframe after confirmation of payment.
    • Processing times may vary during peak seasons or promotional periods.
  • Shipping Methods and Delivery Times:

    • Multiple shipping options are available at checkout, and estimated delivery times are provided.
    • Delivery times are estimates and may vary depending on the shipping provider and destination.
  • Shipping Fees:

    • Shipping costs are calculated at checkout based on the selected shipping method and destination.
    • Customers are responsible for any additional customs fees, duties, or taxes applicable to international orders.
  • Order Tracking:

    • Tracking information will be provided once the order is shipped.
    • Customers can track their orders using the tracking number provided.
  • Lost or Damaged Packages:

    • We are not responsible for lost or damaged packages once they are handed over to the shipping carrier.
    • In case of lost or damaged packages, customers should contact the shipping carrier directly.
  • Order Changes and Cancellations:

    • Once an order is placed, changes or cancellations may not be possible.
    • If modifications are needed, customers should contact us as soon as possible.
  • Undeliverable Packages:

    • If a package is returned to us as undeliverable, the customer may be responsible for reshipment fees.
    • Refunds for undeliverable packages will be issued minus the original shipping cost.